Foxtel Business iQ adds eero in accommodation push

The deal is aimed at hotels and other multi-occupancy venues looking to improve in-room entertainment and connectivity

Foxtel Business has partnered with eero, an Amazon company, to launch a bundled offering for accommodation providers combining Foxtel Business iQ with eero’s Wi-Fi solution.

The deal is aimed at hotels and other multi-occupancy venues looking to improve in-room entertainment and connectivity, as guest expectations around streaming and digital services continue to rise.

What the partnership means

Foxtel Business iQ is designed for commercial and multi-occupancy environments, giving operators access to Foxtel’s live and on-demand sport, news and entertainment, alongside a customisable interface for on-screen promotions and guest communication.

Under the new partnership, customers can pair that platform with eero’s Wi-Fi system, which uses its TrueMesh technology to provide coverage across more complex accommodation environments.

Foxtel said the combined offer is intended to simplify technology management for operators while supporting more reliable delivery of in-room entertainment and digital services.

Steve O’Connor, managing director of Foxtel Retail, Wholesale and Commercial, said dependable connectivity had become essential for businesses delivering entertainment and customer service.

“Dependable connectivity is a must for delivering great entertainment and customer services in business,” O’Connor said.

“Foxtel Business iQ features continually grow to meet our customers’ aspirations, and this requires strong IP delivery. Our new partnership with eero, an Amazon company, creates a one-stop shop enabling Foxtel to deliver the highest standard connectivity from the world’s best technology developers to businesses of all sizes and locations.”

He said the company was aiming to provide businesses with more efficient access to connectivity, entertainment and on-screen engagement tools.

Focus on accommodation providers

The partnership is specifically targeted at accommodation customers, where network reliability is central to delivering streaming, guest services, and connected room experiences.

Foxtel said customers would be able to access eero’s Wi-Fi solution alongside Foxtel Business iQ, with no upfront costs, backed by technical support seven days a week from the Foxtel Business team.

eero said the partnership would extend its residential connectivity offer into commercial environments through Foxtel’s existing business footprint.

Jackie Lipman, managing director APAC at eero, said the agreement would help operators deliver more seamless guest experiences.

“At eero, our mission is to make technology seamless so people can simply enjoy being connected,” Lipman said.

“Partnering with Foxtel Business allows us to bring that same reliable, secure connectivity that millions of homes trust to commercial customers. Together with Foxtel Business iQ, we’re helping operators deliver premium experiences where technology just works.”

Broader commercial strategy

Foxtel said the agreement forms part of its broader investment in the Foxtel Business iQ ecosystem, with further partnerships and product enhancements planned through 2026.

The company said more than 60,000 rooms in commercial properties across Australia currently access sport and entertainment through the platform.

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