KIIS FM’s The Kyle and Jackie O Show has been disrupted by major technical issues this morning, forcing co-host Kyle Sandilands off the air.
An Australian Radio Network (ARN) spokesperson confirmed the Sydney office was experiencing an “internet outage”.
Sandilands, who was broadcasting remotely into the studio, was unable to connect after the outage affected the same internet provider used by the network.
The breakdown triggered a series of on-air glitches, with pre-recorded segments playing on a continuous loop.
At one point, a recorded exchange between Jackie ‘O’ Henderson and newsreader Brooklyn Ross about star signs repeated for at least five minutes.
Moments later, another pre-taped conversation – this time about the Eiffel Tower – looped seven or eight times before the feed was restored.
In a phone call from the studio to Sandilands, the host said, “I have an internet, but we’re using the radio station’s business internet. So Bruno’s walking around here very agitated. You know how Bruno’s very carefree and he’s always approachable? Unless he’s really stressed like this, then he can’t hear anything.”
This report from Downdetector stated there was 279 reports at 7:53am today.
TPG outage impacts KIIS and Triple M
It has been confirmed that the internet outage is with TPG.
Sources say it impacted a wide number of stations. Mediaweek can confirm two – KIIS and Triple M.
Triple M Townsville’s Cliffo and Kate for Breakfast, updated listeners on Instagram.
Kate Jeboult said, “We’re currently experiencing some technical difficulties in the studio – I promise I didn’t press any buttons.” She then joked, “Or maybe it’s a gag order?”
The hosts asked their audience to enjoy the music that would be played until the outage was sorted.
TPG outages made headlines last year when calls to 000 were not connected, potentially resulting in deaths.