Today, Isentia announces Patricia Kavanagh as Head of Sales Australia and Raquel Climent as New Zealand Country Manager.
Kavanagh steps up from State Manager of Queensland and brings more than 18 years of experience in commercial roles across different states and countries at Isentia. As the new Head of Sales, Kavanagh will lead a team of Business Development Managers and Sales Consultants to further grow the business in Australia.
Kavanagh said: “Unparalleled customer service due to thorough understanding of our clients’ priorities and how they use our services, is what sets Isentia apart. We’re more than just a content platform or app. My focus is to equip and empower our teams to deliver this, along with added value to our clients, all while anticipating their needs and thinking about how we can support them into the future. I am thrilled to share my 18 years’ experience with the commercial team,”
Climent brings over 11 years’ experience in various sales roles across a broad range of media and has been a Client Solutions Director at Isentia over the past six years. In her new role, she is responsible for leading the New Zealand team and strengthening client relationships.
Climent said: “I’ve been working closely with our key clients in New Zealand and I love watching how they elevate their performance and strategy through media intelligence. We know our data and research make a difference. I’m really looking forward to leading the New Zealand team as we continue to make a significant impact across all market segments.”
Isentia’s Chief Commercial Officer, Russ Horell commented: “Both Patricia and Raquel will be instrumental in supporting the executive leadership team in the delivery of Isentia’s strategy. Patricia has a proven track record across new business of all levels: Client wins, upgrades, multi-market sales and government tenders. She was awarded Isentia Salesperson of the Year twice, including in 2019, and every team she heads up always performs exceptionally.
“Raquel has been the star of the New Zealand business for the past six years. She is also a caring and consistent leader, who builds a strong rapport with her team and helps them to be the best they can be. I know that Raquel has the energy and talent to take the New Zealand business to the next level of success.”
Both Kavanagh and Climent have commenced in their new roles in January 2020.
Top photo: Patricia Kavanagh, Head of Sales Australia