Bastion Reputation has appointed Andrea Robertson as group client director to support the continuing growth of the business nationally.
Robertson is one of Australia’s most experienced multi-media and communications agency client service directors. She brings more than 20 years of experience in the communications industry to the corporate affairs agency, having worked at both global and Australian multimedia companies, as well as advertising agencies.
Robertson is a highly experienced client director and project manager, specialising in the performance of client service teams, client relationship engagement, client service strategy and workflow, customer experience, contractual agreements, and product strategy and development.
Clare Gleghorn, Bastion Reputation’s managing director, said: “An exemplary client experience has always been central to how we work, and Andrea’s appointment is a key step as we continue our rapid growth to ensure we are delivering the high quality, high impact and values-based services the business is known for and our clients demand.”
“Through Andrea’s experience in media organisations, as well as advertising agencies, she has led large client service and project management teams, as well as managing blue chip private sector clients, and government accounts,” he said.
“Andrea has strong expertise in working with clients across a variety of industries, including FMCG, Finance, Automotive, Health and Retail,” Gleghorn added.
Prior to joining Bastion Reputation, Robertson was the Australian client service director at global advertising agency Now Screen, managing client experience and process, as well as brand and advertising strategy, creative and production, for all advertising channels.
Robertson will work across the whole Bastion Reputation team, closely supporting the executive and the team of highly experienced principal consultants to deliver exceptional work and support for a client roster across Government, education, technology, financial services, mining, energy, resources, and sport.
Robertson’s appointment is one of five Bastion Reputation has made so far in 2022.
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Top image: Andrea Robertson